Good questions.
Clear answers.

Submit the service required, postcode, work description, approximate quantities and photographs if available. The CODEEX office reviews your information and advises whether anything else is needed before quoting.

Yes. Our new quotation form accepts up to three relevant job photographs. Avoid sending identity documents or confidential customer information. Some jobs may still require measurements or a visit before firm pricing.

Not every maintenance task has a reliable fixed price. Labour, materials, access, site conditions and specialist requirements can alter the scope. We explain applicable charges when a quotation is prepared.

Any material change to the agreed scope should be reviewed with you, including implications for costs and timing, before further work proceeds.

No. A website enquiry or preferred-date request is not a confirmed appointment. The CODEEX office checks the scope, availability and arrangements before confirming them.

You can indicate a preferred weekday and time window in our booking request. This is subject to office review and confirmation. Do not arrange access on the assumption that a request is accepted.

Provide a complete site address, property contact, building access requirements, parking or loading restrictions and any relevant working-hour or induction rules.

Yes. Tell us about normal working hours, sensitive work areas and restrictions so the proposed scope and timing can be assessed.

We review enquiries for homes, rented and managed properties, offices and commercial spaces across London. Acceptance depends on location, work requirements and availability.

Yes. Send a single job list covering the property, quantities, priorities and any trade-specific requirements. Our office will review how best to handle the work.

Tell us if materials are already available, and include product specifications and dimensions where possible. We can assess whether further materials or checks are required before the scope is agreed.

Electrical work requiring specialist competency, inspection or certification is assessed for the relevant qualifications and safety requirements before any arrangement is confirmed.

Call 020 3811 8331 or email mail@codeex.co.uk. If you have already enquired, include your reference when contacting us.

Call the office with the location and a clear explanation of the problem. We can review what assistance may be suitable; urgent availability is not guaranteed.